Tatra Asset Management
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Disposal of potential complaints of investors of Tatra Asset Management is provided by Tatra banka, a.s.
It is possible to submit complaints in a written form at any Tatra banka branch or send by mail to the address Tatra banka, a.s., Hodžovo nám. 3, P.O. Box 42, 850 05 Bratislava 55. You will be informed about the result of the review of the complaint in a written form within 30 days since submitting the complaint. Tatra banka keeps the evidence of received complaints of investors in electronic form. In case, it is not possible to settle the complaint in noted time, you will be informed about it in a written form.
Requests, proposals, orders, instructions, reclamations, complaints or other documentation, or acts regarding the account of investor, register of liens or register of security transfers assigned and delivered to Tatra Asset Management are considered to be delivered to Tatra banka.